A better communication channel between the staff. The host and the staff members would have a clear knowledge of the serving tables.
The turnaround time of tables would decrease with streamlined processes. As the staff could keep a track of all the tables without errors, the time-to-serve would reduce considerably.
With the previous data and power of reports, the staff can offer personalized services to their customers. This offers a chance to turn recurring customers into loyal customers. For instance, remembering if a customer is allergic to garlic and avoiding the addition of garlic in food without a prior reminder from the customer.
With seamless experience, restaurants can increase brand value and enhance brand image.
Based on the insights, you can optimize your seating layout. For example, if the average waiting time for 3 people is more, then you could increase the number of tables having 3 or more seats.